Our Customers

We know your business!
With almost two decades of operations, we have a solid understanding of our customers, their procurement processes, and how we can best assist. We analyze requests and study requirements carefully to ensure our offers are fully compliant and competitively priced.

Our Team

Our team of procurement and logistics professionals is committed to world class service. Our multilingual staff masters 4 of the 6 official UN languages and is ready serve you in English, French, Spanish and Russian. We want our customers to reach us easily and we always respond promptly. Our strategically located offices in the USA and Europe minimize time zone differences. Our local partners throughout Africa, the Middle East, Latin America, and Asia may be right across your street for top urgent onsite assistance. When you work we are also working!

Quality Control

Our staff performs essential quality controls in our own warehouses to verify and ensure that all equipment operates as expected when you receive it. All equipment is checked prior to packing, making sure all components are present, manuals are in the correct language, keyboards, voltage and plugs are correct and software is pre-installed as required. We pay attention to all details to prevent unpleasant surprises upon arrival.

Global Logistics Expertise

We use dependable international forwarders, and together we have a solid track record of delivering goods on time and unscathed to the most remote and challenging areas of the world. All precautions are taken prior to shipment to ensure goods get to destination as scheduled and as ordered, including sturdy packaging for export, clear labeling of boxes, and understanding and complying with customs formalities. We are able to deliver to most destinations using the most frequently used Incoterms as well as DDU and DDP.

Warranty, Service and Local Partners

All the products we offer carry full manufacturers' warranties. Our in-house experts provide technical assistance whenever needed. Together with our continually growing international network of local partners we offer onsite project evaluation, hardware and software installation, as well as training, maintenance and support.

Ethics

We observe a strict code of ethics in all our business transactions. We abide by and honor the general terms and conditions of all the organizations we serve and subscribe to the principles of the UN Global Compact.